Cloud Nest Hosting Privacy Policy
Effective October 3, 2026. Contact support@cloudnesthosting.net with privacy questions or requests concerning your information.
Information used to provide our services
When you order or use our services, we process the contact, account and billing information you provide, including your name, email, phone number, address, domain and service details. We also process support requests, payment records, and technical information such as IP addresses, access logs and service status. Website and email hosting involves storing and processing the content you place on the service.
How information is used
We use this information to create and manage accounts, provide hosting and website care, process payments, send service and renewal notices, answer support requests, monitor availability, prevent abuse and meet applicable legal obligations. Marketing email choices are separate from messages necessary to operate your service; you may unsubscribe from marketing messages.
Service providers
We use service providers for hosting, billing, payment processing, domain registration and monitoring. Our current service tools include InMotion Hosting, WHMCS, Stripe and UptimeRobot; domain orders involve the applicable registrar and registry. Information needed for these functions is processed by the relevant providers under their terms and privacy policies. Stripe processes card payments; account records can include payment identifiers and limited card details such as brand and last four digits.
Cookies and external resources
Our websites and client portal use cookies and similar technologies for sessions, login, checkout and site functionality. Pages may load resources from external providers, including fonts, content-delivery services and payment tools, which receive the technical information needed to deliver those resources. You can manage cookies in your browser; blocking necessary cookies can prevent login or checkout.
Retention and security
We retain information as needed to provide services, maintain billing and business records, resolve disputes and meet legal obligations. Backup copies can remain for the applicable backup-retention period. Access controls, encrypted connections and other safeguards help protect information, but no system can guarantee complete security.
Your requests
Contact support@cloudnesthosting.net to request access to, correction of, or deletion of your personal information, or to ask about other rights available under applicable law. We may need to verify your identity. Some records must be retained for legal, billing or security reasons. Do not send passwords or full payment-card details by email.
Updates
We will post changes to this policy on this page and update its effective date. Review it when using or ordering services.